The SoftCare mobile app

SoftCare is a home care marketplace for booking independent, verified caregivers. Our iPhone and Android apps are in development, and search and booking will open with them — here is exactly what the apps will do, and which devices they will run on.

The SoftCare app has not launched yet

There is no SoftCare app on the App Store or Google Play right now, and any app listed under a similar name belongs to an unrelated company. Caregiver search and booking are not open yet — they are coming with the iPhone and Android apps, which are in active development. Until then, this website explains how SoftCare works, how caregivers are verified and what it costs, and our team is reachable at any time.

Today — the website

Learn how SoftCare works, how caregivers are verified and what it costs, and contact our team — in any browser.

In development — iPhone and iPad

The iOS app is planned for iPhone and iPad. It is not on the App Store yet.

In development — Android

The Android app is planned for Android phones and tablets, including Samsung Galaxy devices. It is not on Google Play yet.

Everything SoftCare is built to do

These are the features SoftCare is built around, and what the iPhone and Android apps will carry to your phone at launch.

Find verified caregivers near you

Search independent, licensed caregivers and stack filters — distance, specialty, rating, price, gender, language, and verification status — to narrow to the right person in seconds.

Check credentials before you book

Every profile shows government-issued photo ID, professional licence verification with expiry, and a live selfie check. Where a caregiver has added an optional background check or proof of insurance, that is shown too.

Chat free, before you commit

Message any verified caregiver about their experience, what they would recommend, or availability on a specific day. No payment and no booking until you are sure.

Book in minutes

Pick your caregiver, confirm the visit, and manage everything in one place. A booking is confirmed only once the caregiver accepts.

Follow every visit live

The care sheet is a shared, real-time record during an active booking — vitals, pain scores, medications given, intake and output, wound care, and clinical observations.

Help when it matters

An in-session SOS button, encrypted messaging, and a timestamped record of every session.

Which devices SoftCare will support

One SoftCare account will work everywhere. Here is what is planned for each platform.

PlatformStatusWhat you can do
Web browserInformation onlyLearn how SoftCare works, see how caregivers are verified, compare care options and contact our team. Search and booking are not open yet.
iPhone and iPad (iOS)In developmentThe full SoftCare experience, built for iOS. Not yet on the App Store.
Android phones and tabletsIn developmentThe full SoftCare experience on Android, including Samsung Galaxy devices. Not yet on Google Play.

Questions about the SoftCare app

Not yet. The SoftCare iPhone and Android apps are in development and are not published on either store. Several unrelated companies use the name SoftCare or Soft Care, so any app you find on the stores under that name today is not ours.
No. Caregiver search and booking are not open yet — they are coming with the iPhone and Android apps. Today, this website explains how SoftCare works, how caregivers are verified and what it costs, and how it compares with agencies, directories and private hire. You can contact our team with any question.
Yes. The planned Android app is intended to run on Android phones and tablets, which includes Samsung Galaxy devices. It will be distributed through Google Play once it launches.
Searching for caregivers and booking them is free for patients — you pay the caregiver’s hourly rate per session. An optional Patient Premium plan ($7.99/month) adds priority matching and care-sheet exports. CareGivers can list and chat for free, with paid plans for taking bookings.
We announce launches on our social channels, linked in the footer of every page. You can also reach us through the contact page and we will let you know.

See how SoftCare works

Find out how caregivers are verified, what SoftCare costs and how it compares with other ways of arranging care — ahead of launch.